Cloud Deployment Errors: 6 Mistakes to Avoid

Edited 05-01-2017    Let’s be honest.  Everyone hears that everyone else is moving to the cloud, and you’re wondering if it’s something you should be doing?   What does that mean, anyway, moving to the cloud?

Well, moving your systems to the cloud is not an easy decision for most companies. Time and cost are two of the biggest factors, but even after the decision has been made, there are other deployment issues that you need to keep in mind. A mistake during cloud migration can mean valuable data loss and a dead stop to productivity.

It’s a very few companies who have all legacy systems in compatible software.  Ever tried to back up 20 years of data in fourteen different software programs so that you have a uniform data set?  Probably not.  If so, you won’t be reading this article.

Doing It Without a Parachute

Docurated_CloudStorageExpert_BadgeIf you have made the decision to migrate to the cloud then there has been some expert level advice that got you this far. The advice may not be enough to get you through deployment without making mistakes. One of the reasons that you decided to move to the cloud was because of the wraparound support, so use it. Good cloud-based customer care platforms have a wealth of expert support that is part of the system. Going it alone or simply relying on your in-house IT is an avoidable mistake.

Misinterpreting the Meaning of Security

When we think about security protocol, what generally comes to mind are antivirus programs and phishing avoidance training. This is an incorrect and potentially dangerous definition for security. Keeping your data safe means that there is no loss of information. True, this loss may be from fraudulent behavior, but it can also happen as a result of simple error. The latter form means that your data just disappears, never to be found by anyone again. Create security measures that fully protect your information from hackers, transmission errors, and long-term data degradation.

Poor Internal IT

Your in-house IT team may not be up to the challenge of cloud service deployment. This is not a comment on your team’s ability. The skill set for on-site server technology is different than that needed for cloud-based implementation and management. You may need to train your staff on the full scope of cloud integration.

Not Fully Understanding Integration

One of the benefits of cloud-based technology is that they have a Software as a Service (SaaS) overlay. This makes the technology more than simply a backup system. SaaS does not simply move a function offsite. It redesigns your function to integrate it with your other job functions. In other words, you are creating a new department, not shifting it in its entirety to a different server. Do a bottom-up restructure of your organization as part of the overall integration of the cloud system. This may change the manner that you do business in ways that were previously unanticipated.

Forgetting About Automation

SaaS generally automates a wealth of functions. This does not mean that you are replacing staff. Instead, you are enhancing their job abilities. Create new job descriptions that give your staff increased responsibilities and an expanded pallet of workplace opportunities. Customer service representatives transform into customer care marketing staff, tasked to expand brand awareness through existing customer interactions.

Allowing Too Much Automation

Just because something can be automated does not mean that it should be automated. Cloud systems and SaaS offer a huge selection of preset functions. Some of them are perfect to expand your business, where others go directly against your company’s vision statement. Do not get carried away with automating everything that you can. Decide which functions strengthen your brand and slowly integrate them into your business.

 

 

Some articles written specifically for The Guinn Consultancy Group, Inc. contain links to outside websites;  this is for the convenience of the reader.  The Consultancy receives no compensation for these links.

 

 

16 Responses to “Cloud Deployment Errors: 6 Mistakes to Avoid”

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