3 Examples of How Customer Education and Marketing Work Together

Published 03-03-2018    Don’t simply market to your customers; educate them instead. Now, we don’t mean offering classes and handing out degrees, but rather educating your clientele and prospects about all facets of your brand. Of course, customer education and marketing aren’t necessarily always one in the same, but there is some overlap. While most […]

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08-14-2017  In times of high uncertainty there is an inherent excitement in people to try new things, to set up new businesses and commericalise on these new ideas. “Shaping the Start Up Champion” is a customised programme of coaching and mentoring to deliver the greatest possible chances of success to these BRAVE new ideas. If […]

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Your Life 101: Where to go from Here?

Updated 05-17-2017   Look at that sturdy tree in the picture to the left.  It looks like it would withstand any storm, doesn’t it?  Well, shortly after this picture was taken, a tornado ripped over the top of the tree and damaged it so badly that part of it had to just be removed after […]

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What You Can Learn From Companies that Use the Cloud

Updated 05-17-2017    We are moving our files to the cloud.  After advising several companies to do it, it’s time that we move our 14 years of Consulting backup to the Cloud.  Now, everyone “gets” that the Cloud has changed the way computers function. Today’s personal computers and laptops no longer need a hefty 500 gigabyte […]

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It’s Time for Succession Planning.

09-19-2017   It sometimes takes a death of a close friend or relative to awaken us to the fact that we will, someday, pass on. In my case, it was the death of my sister–four years my junior, and those subsequent calls I had to make about her death– informing others that she was gone.  […]

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Cloud Deployment Errors: 6 Mistakes to Avoid

Edited 05-01-2017    Let’s be honest.  Everyone hears that everyone else is moving to the cloud, and you’re wondering if it’s something you should be doing?   What does that mean, anyway, moving to the cloud? Well, moving your systems to the cloud is not an easy decision for most companies. Time and cost are […]

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The Many Benefits of Speech Analytics to Business

Updated 01-29-2018 When customers call your company to place an order, inquire about a new product o…

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Q & A

3 Easy Ways to Improve Your OSHA Compliance and Avoid Fines

Published 02-07-2018 The Occupational Safety and Health Administration (OSHA) has fined film product…

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About Us

Most Common Customer Service Complaints

Published 02-22-2018   Let’s face it. No one likes calling customer service. First and foremo…

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3 Essential Business Tools Every Solopreneur Should Consider Adopting

Published 01-31-2018   Today, a growing number of Americans are electing to start their own busines…

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Media Bits & Bytes

Print and Linked Media Compilation

Updated 09-07-2017       Here are the links to 10+ years of media quotes, articles, and attributi…

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